Privacy Policy

This is a translation for reference. The Chinese (Traditional) version prevails.
We currently ship within Taiwan only.

Last updated: October 2026

肆菓 Season Flavor (the “Store”) takes your privacy seriously. This policy explains how the Store collects, uses and protects your personal data. By placing an order on this website or contacting us, you agree to this policy.

1. Information We Collect

When you place an order on this website or contact us, we collect the following necessary information:

• Name, phone number and email address
• Delivery address
• Order details and notes
• If you choose bank transfer, the last five digits of the remitting account number you enter (optional)

Payments by credit card, ATM and convenience store payment code are completed on the ECPay payment page. The Store never accesses or stores your credit card number.

2. How We Use Your Information

Your information is used only for the following purposes:

• Processing orders, arranging shipments and after-sales follow-up
• Confirming payments and sending order notifications
• Replying to your inquiries and providing customer service

3. Storage and Protection of Your Information

Your order data is stored in Cloudflare’s cloud database, and a copy is synced to Airtable so that the Store can handle shipments and send notification emails; contact form submissions are stored in Airtable. Only authorized personnel of the Store can access this data, and the back office requires a password to log in. The Store takes reasonable technical and administrative measures to protect your data from unauthorized access, alteration or disclosure.

4. Disclosure of Your Information

The Store does not sell or exchange your personal data. Data is shared with the service providers that help the Store operate only in the following necessary cases:

• Logistics providers: to complete delivery, we provide the recipient’s name, phone number and address, or the pickup store
• ECPay: online payment processing. We send only the order number, amount and product names; you enter your payment details directly on the ECPay page
• Cloudflare: website hosting and database
• Airtable: a management tool for orders and contact records
• Google Analytics: website traffic statistics (see Section 5; does not include your name, phone number or address)

Except in the cases above or as required by law, the Store will not provide your personal data to any third party.

5. Cookies and Browser Storage

This website uses your browser’s local storage (localStorage and sessionStorage) to remember your cart and your order summary before payment, so that shopping is smoother. This data stays in your browser and does not include your personal data.

This website uses Google Analytics 4 to measure page views and purchase conversions. Google sets cookies (such as _ga) in your browser and collects anonymous statistics such as pages viewed, device type, approximate region, and the products and amounts purchased. This data does not include your name, phone number, address, or email address. If you prefer not to be counted, you can use the Google Analytics opt-out browser add-on, or block cookies in your browser.

When the Store’s administrators log in to the back office, one necessary cookie is used to keep them signed in. It is used by administrators only and is not set when customers browse or shop.

6. Your Rights

You have the right to inquire about, access, correct or request deletion of your personal data. To exercise these rights, please contact us using the details below.

7. Contact Us

肆菓 Season Flavor
Email: [email protected]
Instagram: @seasonflavor_